WE SET THE GOLD STANDARD
FOR ENDURING VALUES.
As a family-owned business, we take great pride in maintaining our reputation. Alexandria's reflects traditional values that help build trust for our clients and their customers. These values include:
Professionalism
- Every representative meets our strictly enforced professional dress code.
- Web training, video training, follow-up phone calls and field supervision help insure the performance of every representative.
- We stay involved in our national organizations, including:
- National Association for Retail Merchandising Services (NARMS)
- Marketing Research Association (MRA)
- Professional Research Certified (PRC)
Reliability
- We offer our personal service before, during and after the event.
- Nearly 2,000 field representatives are waiting to serve you - with more being added as our business continues to grow
- Options for you to utilize our background/drug screening process for field representatives as needed
- You can reach us easily 24 hours a day, 7 days a week.
- Merchandising results are reported back to you within 36 hours of completion
Progressiveness
- Alexandria's is committed to staying abreast of the current technological advances.
- Real-time Web/IVR reporting system that includes project management, scheduling, survey data collection and client reporting
- All communications, shipping and tracking are carried out via our own computerized system.
We Follow the Golden Rule
With Every Client, Every Time.
From our very first project in 1986, to every project we currently handle, we have firmly believed that the best way to do business is by following the Golden Rule, offering you the very best service, treating every interaction with clients and their customers as an opportunity to create goodwill and mutual respect.
OUR MISSION STATEMENT IS WORTH ITS WEIGHT IN GOLD
To exceed the expectations of our clients by strengthening our industry through professionalism and execution.
What that means to us and to our clients:
We are committed to providing manufacturers with exceptional demonstration service, technique and results for new product introductions and marketing enhancements. With personal, professional service, we continually strive to exceed our clients' expectations with our superior execution and performance analysis in an effort to help you take your company into the next century.
